JIRA Cloud Writeback Connector

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Intro

Jira Software is part of a suite of solutions meant to assist teams of all sizes in managing their workload. Jira was originally intended to be a bug and issue tracker. Jira, on the other hand, has matured into a strong task management application for all types of use cases, ranging from requirements and test case management to agile software development. The JIRA Writeback connector enables users to write Domo data back into JIRA records in order to create or amend them.
You connect to your JIRA Cloud Writeback account in the Data Center. This topic discusses the fields and menus that are specific to the JIRA Cloud connector user interface. General information for adding DataSets, setting update schedules, and editing DataSet information is discussed in Adding a DataSet Using a Connector.

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Best Practices

• You should usually use Replacewith the JIRA Cloud connector, as Appenddoes not work well.
• If the query is for data across a long time period, scheduling should be kept to a minimum (once a day). For shorter queries, more frequent updates are appropriate.

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Prerequisites

To connect to your JIRA Cloud Writeback account and create a DataSet, you must have:

• The domain of your JIRA Cloud account

You can authenticate to the JIRA Cloud Writeback connector with the same credentials you use to log into your Jira account online.

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Connecting to Your JIRA Cloud Writeback Account

This section enumerates the options in the Credentials and Details panes in the Jira Cloud Connector page. The components of the other panes in this page, Scheduling and Name & Describe Your DataSet, are universal across most connector types and are discussed in greater length in Adding a DataSet Using a Connector.

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Credentials Pane

This pane contains fields for entering credentials to connect to your (third-party tool) account. The following table describes what is needed for each field: Once you have entered valid JIRA Cloud credentials, you can use the same account any time you go to create a new JIRA Cloud Writeback DataSet. You can manage connector accounts in the Accounts tab in the Data Center. For more information about this tab, see Manage Connector/Adapter Accounts.

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Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select. The following reports are available:

Report	Description
Create Or Update Issues	Update the Issue Update or change the issue in Jira. Get the Issue Retrieves the list of issues. Create Bulk Issues Create list of issues. The maximum limit for creating bulk issues are 50. Create Single Issue Create one issue at a time in Jira. Add Comment Add comment to an issue. Update Comment Update or change a comment to an issue. Create Issue Link Create a link for an issue in Jira. Search User Search for a specific user in Jira.
Create Or Update Project	Get Project Retrieve a project from Jira. Create Project Create a project in Jira. Update Project Update a project in Jira.

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FAQ

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Other Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Adding a DataSet Using a Connector.