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Intro

Marketing experts use Facebook Ads to create targeted ads designed to reach different audiences and help them meet their business goals. Domo removes the guesswork from Facebook advertising by providing crucial insights into your campaigns. Create a customized Facebook dashboard with your most important KPIs, schedule automatic reports, or set up alerts for specific metrics. You can easily combine Facebook data with other social networks like Twitter, LinkedIn, Pinterest, and many more. Once your data is in Domo, you can give managers and decision-makers full visibility into critical Facebook metrics with a variety of collaboration and reporting features. You connect to your Facebook Ads Advanced Multi Accounts Connector in the Data Center. This topic discusses the fields and menus specific to the Facebook Ads Advanced Multi Accounts connector user interface. To add DataSets, set update schedules, and edit DataSet information, see Adding a DataSet Using aConnectorandPoweringup Multi Accounts Connectors.

Multi-Account Connector Vs Single Account Connector

Every Multi-Account connector has a corresponding single-account connector. For example, the Facebook Ads Advanced Multi Accounts connector has a corresponding Facebook Ads Advanced single Account connector. You might prefer to use the Facebook Ads Advanced Multi Accounts if the following are true:
  1. You have multiple Facebook Ads Accounts in Domo, OR you have a single Facebook Account in Domo and plan to add more Accounts later, AND
  2. You would like to import the data from one or more of these Accounts into a single dataset.
You might prefer to use the single Account version of this connector if you have one or more Accounts in Domo, and you would like to keep the data from each Account in a separate DataSet.

Credentials Pane

To connect to your Facebook Ads Advanced Multi Accounts connector and create a DataSet, you need to select at least one Facebook Ads Account in Domo from the drop-down list. To add a new Account in Domo, you need the email address or telephone number and the password associated with your Facebook account. For more information on selecting and powering the accounts, see Powering Up A Multi-Account Connector (this article explains the process of powering up multiple Connector Accounts and successfully creating a dataset). If a Facebook Account in Domo does not exist yet, you can add the Account by clicking Add Account to open the Facebook OAuth screen, where you can enter your Facebook credentials. Once you have entered valid Facebook credentials and have successfully authenticated, you can use the new Account any time you go to create a new Facebook Ads Advanced Multi Accounts DataSet or in the DataSet you are currently powering up. You can manage Connector Accounts in the Accounts tab in the Data Center. For more information about this tab, see Managing Connectors Accounts.

Details Pane

This pane contains a primary Reports menu, along with various other menus which may or may not appear depending on the report type you select.

DataSet Update History

Multi-Account Connectors display the history of running the Connector for each Account on the ‘History’ tab in the DataSet details. For more information on the update history for a Multi-Accounts Connector, and re-running a Multi-Accounts Connector dataset, see https://domo-support.domo.com/s/article/000005825?language=en_US.

Troubleshooting and FAQs

I ran the Connector, and one or more of the Accounts threw an error. But the Connector still said the DataSet completed successfully. Why isn’t the DataSet update failing? By default, Multi-Account Connectors ignore failed Accounts and only report the failure as a warning. The reason for this is that some failures may be temporary. If you like the DataSet update to fail if one or more Accounts fail, select the check box entitled ‘Fail the Dataset if an Account fails’. What happens if one or more Accounts fail? If one or more Accounts fail, and the ‘Fail the DataSet if an Account fails’ checkbox is not checked, the Connector will perform a partial update. Data in the Dataset derived from Accounts that have not failed will be updated. Data derived from the failed Account(s) will not be updated. Multi-Account connectors enable you to re-run the Connector for one or more Accounts, instead of re-running the entire DataSet. The benefits of re-running one or more Accounts are:
    1. The run time is much shorter than updating the entire dataset.
    2. Re-running specific Accounts does not affect any data successfully brought in by other Accounts.
For more information on re-running one or more Accounts, see https://domo-support.domo.com/s/article/000005825?language=en\_US.
Screenshot

Others Panes

For information about the remaining sections of the connector interface, including how to configure scheduling, retry, and update options, see Manage Connector Accounts.